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VaVa Virtual Assistants

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Lack of competent leadership and management experience - Account Manager VaVa Virtual Assistants Employee Review

1.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Interesting clients, core team members minus owners were wonderful, and most of the contractors were fabulous.

Cons

While this company has been around for ten years, it operates like a freshly formed startup. The fundamental systems lack efficiency and automation which leaves time wasted and money lost. The failure to pay for needed programs and software have weighed down the growth. Further stunting growth is the lack of overall competent leadership. The owners run the company with no human resource knowledge or actual work experience. Neither of these girls have worked in actual corporate management positions or even a retail leadership role which is telling by the "mean girl mentality". This mentality is used as a cover up for the lack of knowing how to utilize their team and provide forward moving direction. Likeablity is confused with competence. They do not like to hear solutions that require them to act like business owners. Owners work harder than employees and lead by example which is not the standard. The owners use micromanagement as a compensation for their lack of basic business knowledge. They don't have a fundamental understanding of what roles they have nor what they need. They treat employees who show up and work for improvement with personal attacks privately and publicly. They tolerate mediocre work ethics from employees if they like that employee. They fail to work with diverse personalities and prefer easily manipulated people or those that need to be there. Growth is limited by the owners' lack of understanding in regard to fiduciary responsibility to make a profit. Contracts are not taken as serious legal documents, and there are no limits to how they will let clients treat Vava employees. Clients have free run of this business as the owners are only concerned with the appearances of success such as ratings and happy tones. Overall, I can not recommend working for this company if you have long term work experience or have a solid work ethic. You will be burned out from drama, lack of structure, lack of direction, and wasted potential. Moreover, it's disheartening to know that a women led business is promoting a toxic work environment for women.

Explore other reviews about VaVa Virtual Assistants

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

VaVa Virtual does a strong job matching virtual assistants with clients, which helps create long-term working relationships. The team is supportive, communicates professionally, and makes an effort to recognize the contributions of its virtual workers. They also approach challenges with fairness and work toward solutions that benefit both clients and team members.

Cons

Like any virtual agency, occasional communication delays or client mismatches can happen. Some processes may take time as the company works to balance the needs of both clients and virtual workers. Changes in client expectations or project scope can also create challenges that require flexibility and patience from everyone involved.

1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

100% full remote work was possible.

Cons

Management High internal team turnover Lack of transparency and communication Lower than average pay

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