Satisfying but demanding career - Customer Service Representative (CSR) Vallen Employee Review

3.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Being a purchaser was very fulfilling, I enjoyed making sure the customer had what they needed. I enjoyed being able to save Vallen and the customer money. It was a good 11 years.

Cons

New manager came in and had me doing a lot of his work as well as mine. Became to much to take on.

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Vallen Response
1y
Thank you for your many years of service and the positive impact you made at Vallen. We’re sorry to hear that your transition experience was challenging. Your suggestion about exit interviews is important and has been noted. We truly value your feedback.

Explore other reviews about Vallen

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team atmosphere and training resources that accelerates company growth.

Cons

can not really name any

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborating with other Vallen employees to support customer base. Growth potential. Managerial support and teamwork. Your expectations are held to a higher standard which keeps you accountable.

Cons

Workload is affected with staff shortages. Vallen business is on an upswing but with lack of personnel to help fit those needs, our bandwidth is stretched.

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