MRSCC dept is a toxic and hostile work environment due to management - Care Coordinator Vaya Health Employee Review

The managers are extremely unprofessional and offensive. They do not supervise or train staff. They instruct us to do one thing but then reprimanded us for not doing something else entirely. They openly dislike certain staff members and treat them poorly in front of the team. The policies they strictly enforce for staff they don’t follow themselves. They violate HIPAA rules regularly, they use derogatory terms in meetings. Staff do not have an outlet to file grievance about unfair and unlawful behavior from managers without being retaliated on.