Pros
I started with Vaya in an administrative support role about 6 years ago; now I serve as one of the Chiefs of Staff for the organization. While I have been with Vaya I have watched/experienced a tremendous amount of change and growth. Vaya is a government entity, and for Vaya that means: changes at the NC General Assembly level trickle down and impact the communities we serve, and how we serve them. I have watched Vaya's leadership evolve in order to survive and thrive, in response to/ and ahead of, the demands of the industry, while maintaining a prioritized focus on a healthy employee culture. The Board of Directors is highly engaged and works closely with executive leadership to ensure stability for the organization, and relevancy in the industry. With a new executive level leader responsible for Human Resources, internal customer service has dramatically improved - with a focus around what is best for Vaya as an organization, and all employees across the organization. At the core of Vaya is servant leadership, coupled with intentional fiscal accountability; remembering Vaya exists to serve local communities in North Carolina, and is responsible for ethical and mindful management of public funds.
Cons
Legislative changes that are a catalyst for required change.