Used to be better - Customer Facing Role Vector Solutions Employee Review

2.0
Jan 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Frequent one on one meetings with direct supervisor; friendly, competent coworkers

Cons

Lack of transparency from leadership, low wages for job, customer facing jobs are expected to be much more available including during vacation and other types of time off. Leadership focus is on sales, so software engineering is rarely recognized.

avatar
Vector Solutions Response
1y
Thank you for sharing your feedback. We appreciate your recognition of our one-on-one meetings and the great relationships with your colleagues. Vectorites really are the best! We are sorry to hear your experience at Vector wasn't entirely positive. Thank you for informing us of the things we can do better. We always strive for high team member satisfaction across all business units and your comments will help us make improvements as we continue to grow and transform. We also always encourage our team members to communicate with their supervisors or the Human Resources team to address any concerns.

Explore other reviews about Vector Solutions

5.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative and promotes shared success

Cons

I don't have any cons

avatar
Vector Solutions Response
1mo
Thank you for taking the time to share your experience and for your many years with Vector. We’re especially grateful for the impact you made over such a long tenure. It’s great to hear that the collaborative environment and focus on shared success stood out to you. That’s a big part of how we aim to work together and support one another. We appreciate all that you contributed during your time here and wish you continued success in what’s next.
1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job and some of the people are great, remote/hybrid work for some employees

Cons

There is literally zero incentive to work hard or even try above the bare minimum. No real career paths or progression, no bonuses, nothing. Individual goals mean nothing and do not connect to larger company goals. Leadership is feckless and has to revisit the same decision constantly or has to make a decision involving way more people than necessary which means the final decision is bloated and difficult to operationalize. The company goals are not clear at all so work priorities constantly shift to whatever leadership has most recently decided, through a committee, is most important. There is basically nothing in terms of company culture. People don't talk to each other about anything. There is no fun in Teams channels. This probably stems from all of the above, that people do not feel at all connected to the company because they know they are not going to get anything out of it. Oh, and the benefits are abysmal.

1
avatar
Vector Solutions Response
3w
Thank you for sharing this feedback. We’re sorry this has been your experience, and we take comments like this seriously. Vector is a mission-driven company serving customers in critical industries, including public safety, education, industrial, government, healthcare, and other organizations that rely on our technology to help make people safer, smarter, and better prepared. We are proud of that work and of the team members who support it every day. Vector has implemented many positive changes over the years based directly on team member feedback, and we continue to welcome input across all areas of the business. We recognize that benefits, career growth, priorities, and culture can be experienced differently by different people. We do offer a comprehensive benefits program that includes health coverage, 401k support, flexible paid time off, wellness programs, tuition reimbursement, and other resources; Growth Pathways to help team members understand career progression; and companywide initiatives such as Team Member Appreciation Week, Vector Volunteer Week, holiday events, and special commemorations to help build connection and culture. We also understand the concern around shifting priorities. Like many companies, Vector operates in an ever-changing economic landscape. As market needs evolve, we have to evaluate and adjust priorities to keep the business growing, serve our customers well, and support the team members who drive our success. We will not dismiss feedback simply because it is difficult to read. We have meaningful work, a strong team, and a lot to be proud of, but we also have work to do. We appreciate your perspective and will continue working to make Vector a better place to build a career.
See reviews by: Helpful|Rating|Date|All