Love the product but not the way the store is handled. - Sales Associate Vera Bradley Employee Review

2.0
Mar 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Employees are encouraged to establish relationships with customers and maintain a "girl's best friend" attitude. Great discount. Access to upcoming product knowledge and surprises. Coworkers become like family and treat each other with respect.

Cons

Employees work nearly 40 hours week in the summer, but are still considered full time. Hours drop significantly in the winter making the wage unlivable. There's little if no room for growth in the company. With upwards of five managers there are too many directions and too much confusion among expectations and policies. Managers also leave much of the sales work to associates and hide in the back room. Calling off was a nightmare.

Explore other reviews about Vera Bradley

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good employee discount of excellent product -Competitions set on all levels of the field to strive in -Extremely great comradery amongst each other with respect for one another (you are not just a number or a location - you are a person) with healthy communications between the fields -We serve a vast and wonderful clientele to market/sell too- -Although the rebrand was not the success some thought it would be, VB is getting back to where she once was and that is amazing! -Diversity holiday time -There is a general concern for both success, respect and diversity

Cons

-Setbacks on for tools/communication engines that lead to some confusion task management -Store closers vs proactive store relocations -Logistical inventory issues -Shopper surveys closed down (previous management choice) -There is little opportunity for internal promotions for career growth

1.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule Generous vacation time Flexibility with schedule

Cons

Private equity mindset of new leaders has sucked the life out of what used to be a great place to work. Talented and knowledgeable staff were all forced out or saw the writing on the wall and headed for greener pastures. While the Jackie regime was inept and refused to listen to subject matter experts, the Ian and Marty tandem may be even worse. They seem dead set on draining any bit of cost out of the company in the hopes of a private equity takeover. Their creative bookkeeping is highly questionable and borderline unethical, as is the treatment of legacy employees.

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