Pros
-The job is easy -The customers are mostly great -The Employee discount is very good -If you are in a high volume store with little competition, life is gravy
Cons
-2 years of out of stock issues and it hasn't been fixed -The chances of anyone advancing beyond store manager are very low - they hire their friends or former colleagues for upper management -The corporate culture blames the front-line associate for all of the company's problems -The mystery shop is so complicated that mystery shoppers cannot get it right - there are differences of opinion on almost every shop -They want associates to collect customer emails. This allows Vitamin World online to offer "Online Exclusive" deals which are better than the in-store sale -They are at least 6 months behind with getting new products. Their competitors do not mess around and take 6 months to get these products that many people want -They keep deleting products that sell and replace them with low quality, high margin products -They believe in salesmanship over quality products -They cannot and will not take advice from front-line employees