Vitamin World reviews

3.0

44% would recommend to a friend

(352 total reviews)

Frank Conley

32% approve of CEO

41% positive business outlook

Vitamin World has an employee rating of 3.0 out of 5 stars, based on 352 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Vitamin World employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

352 reviews
1.0
May 10, 2014

Terrible experience. Period.

Recommend
CEO approval
Business Outlook

Pros

Employee Discount. I enjoyed helping customers.

Cons

Where shall I begin.. I worked for the company for almost 3 years. I worked hard, and improved my team from 390 in the company when I took over to ranking in the top 50 Year to date when I left.. I never received any training to be a store manager, just thrusted into the position a month after I started as a First Assistant and then the Store Manager got canned. The average sale is a complete joke.. Who has $40 bucks to spend on average in a vitamin store? I am not going to push products on people if they cannot afford it, or because the Upper level wants us too... I understand that every sales company has goals.. but COME ON! Every area should have a Average sale based on location, sales history, etc.. You can expect a 3 million dollar store in an Outlet to make as much as a small town store in Average sale. Its nuts.. The DM is total sales driven, numbers crazy, unrelenting, egotistical, Selfish, Corporate Butt Kisser, who knows nothing, I repeat, NOTHING about the Health and wellness field. Comes from a corporate Jewelry store Regional Director postition, sinply because the company cares about one thing, and that is SALES. I am at another retail Vitamin store now as management, and it is such a positive enviroment. It just opened up my eyes and makes me appreciate where I am now even more. Pay is awful.. Who has ever heard of a store manager making 10.50 a hour? Really? What a crock of BS. I started at my new job making more and have a less demanding job. I won't be surprised at all when either Vitamin World closes it's doors, or sells to another company.

1.0
May 10, 2014
Recommend
CEO approval
Business Outlook

Pros

-The job is easy -The customers are mostly great -The Employee discount is very good -If you are in a high volume store with little competition, life is gravy

Cons

-2 years of out of stock issues and it hasn't been fixed -The chances of anyone advancing beyond store manager are very low - they hire their friends or former colleagues for upper management -The corporate culture blames the front-line associate for all of the company's problems -The mystery shop is so complicated that mystery shoppers cannot get it right - there are differences of opinion on almost every shop -They want associates to collect customer emails. This allows Vitamin World online to offer "Online Exclusive" deals which are better than the in-store sale -They are at least 6 months behind with getting new products. Their competitors do not mess around and take 6 months to get these products that many people want -They keep deleting products that sell and replace them with low quality, high margin products -They believe in salesmanship over quality products -They cannot and will not take advice from front-line employees

1.0
Apr 17, 2014
Recommend
CEO approval
Business Outlook

Pros

There are a few and by a few I mean minimal pros to this job. Decent benefits package for assistants and store managers. Decent employee discount and semi flexible schedule. Generally good quality product.

Cons

Since the Carlyle group bought NBTY it has simply become a job of the bottom line and numbers, everything is based on margin. Constantly talked down to and threatened job security. Upper management is clueless and doesn't know the first thing about vitamins at all yet they are the ones telling you how to sell. The company is not competitive at all. No money in advertising and they wonder why GNC and Vitamin Shoppe is blowing them out of the water. Commissions were cut and you gotta sell more to make the same amount of money. The company is losing money, customers, and some great employees due to lack of money being put into the company. Its always more work and if you're not where you're supposed to be you need more "training". The secret shopper program and the vitamin world commitment is a complete joke and yet job performance and advancement is based on that. Constant out of stock products that the company itself manufactures Terrible wages for the amount of bs you have to put up with.

Viewing 1 - 3 of 352 Reviews

Glassdoor has 355 Vitamin World reviews submitted anonymously by Vitamin World employees. Read employee reviews and ratings on Glassdoor to decide if Vitamin World is right for you.