Pros
My working hours were ideal. M-F. That is literally the ONLY problem I have
Cons
If you want to feel appreciated, don't work here. The commission structure CONSTANTLY changes. And they are constantly lowering the cap. When I left, the cap was only 1/3 of what it was the year prior. I worked commercial customers, then they made us start taking calls for residential customers. Policies and procedures are WAY different, however we received no training on it. Speaking of training... it is a joke. After training there is no help on the floor except for your coworkers. And they get on trouble for helping you. The place is so micromanaged and it's such a stressful environment. And they fire people for the tiniest thing, or fire GREAT employees over false accusations. The upper management lies and does NOT care about its employees.