Fading fast - Inside Sales WM Employee Review

2.0
Dec 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent health benefits, 40 hour work week, no weekends, fellow employees have been helpful and really great to work with.

Cons

Huge turnover rate for sales personnel. Leads do not seem to be distributed fairly and you are still held responsible for unrealistic goals. The corporation gives employees 40 hours of sick time which they are encouraged to use for doctor's visits in one hour increments (as stated in the corporate employee manual) or to be used when you are really sick. Beginning in 2012, to take away this corporate benefit, the current management has written an attendance policy that penalizes you for taking any of the 40 hours of sick time. You are given 1 point for each and every time (1 hour or whole day) that you use this time. After 5 1/2 to 6 1/2 points, you are then given a verbal warning. Further points lead to termination. Even though you still have remaining sick time hours. This new policy is based on a rolling 12 month time period even though each calendar year employees are awarded 40 hours of sick time. If you happen to take three one hour increments for doctors appointments, then say you are sick with the flu for three days, you will be given a verbal warning even though you have only used 27 hours of the 40 hours available to you. Now, if this all happens towards the end of the year, since it is based on a rolling 12 months, and you get sick in January and you have to take sick time, you are on your way to being terminated even though the corportion just gave you 40 hours to use for the new year. Due to the massive amount of turnover and manipulation of benefits, I would not recommend this as a company to work for in Phoenix.

Explore other reviews about WM

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good schedule and benefits. Great company to move up in

Cons

Can get overwhelmingly busy depending on the sector you are in

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

avatar
WM Response
1mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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