3.0
Jan 1, 2017
Former employee, more than 1 year
Atlanta, GA
Recommend
CEO approval
Business Outlook
Pros
Large Fortune 500 Company, Industry Leader
Cons
The industry was and still is going through major changes with the commoditization of services and pricing compression. The company had been the leader and had a higher price structure. They did not know how to compete in the new environment. Customer service was poor and they began to lose market share.