Responsibility Without Authority - District Manager WM Employee Review

2.0
Jul 14, 2017
Recommend
CEO approval
Business Outlook

Pros

- Excellent salary, bonuses and benefits - Great training processes and WM University - Autonomy - Great lunches

Cons

- Area VPs for Canada are brought in from US; no trust to groom or hire a Canadian AVP - Place enormous amounts of responsibility on District Managers but, do not empower them with delegation of equal authority to exercise corresponding decisions to fully manage effectively all of the assigned responsibility - Inequity of distribution amongst District Managers for provision of company trucks - years of mismanagement resulted in large annual bonuses for all levels of local management at the expense of basic needs for all other employees such as A/C and heat, paint for walls, carpet or tile for floors, broken and decrepit equipment and trucks - Local manager and employee decisions are over-ruled as share price and dividends for share holders are paramount - No Quality of Life nor work life balance emails at all hours of the night, when off on weekends and vacation with expectation you will respond ASAP - Recruiters will recruit internally with threats to coerce the employee to jump teams or feel pressured to apply, all so that their personal placement targets and bonus potential are met, regardless of whether it weakens the existing team or crushes employee morale and trust

Explore other reviews about WM

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good schedule and benefits. Great company to move up in

Cons

Can get overwhelmingly busy depending on the sector you are in

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

avatar
WM Response
1mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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