2.0
Jul 16, 2017
Current employee, more than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Convienently located, call center experience, appreciation attempts such as raffles and giveaways (although poorly executed). Honestly, good experience for your resume but not a career growth company.
Cons
Upper management has no idea what they are doing. Managers do what they think should happen without knowing how anything on the floor works. They have supervisors provide little information to workers. Supervisors are hired from out instead of promoted which leads to supervisors who know NOTHING about what agents on the floor need help with.