Outside Sales Representative - Outside Sales Representative WM Employee Review

4.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots of freedom to work your territory as needed. Lots of freedom to adjust contracts and pricing to fit customer needs and make the sale. Worked from home most of the time, only in the office 1-2x per week, or more if you want. Not micro-managed, and the people in the office are great and helpful. Pay is pretty decent and benefits were pretty great. 401K 1:1 match up to 3%, then .5 the next 3% (4.5% match). Our brand is trusted and compared to competition in the area our service is reputable. It's not a very technical job so if you're not tech-savvy but love to earn new business via cold calling, it's a great job.

Cons

It's a LOT of work to continuously fill your pipeline, take care of current customer complaints, communicate with other departments, and track when contracts expire with prospects in your pipeline. On top of that there's a lot of Salesforce reporting that would best be served by an admin, but it's on you--takes a lot of your time. There's a lot of internal competition--that is, other sales reps in different channels taking a LOT of the great leads/opportunities in your area. While not a con, this is not a 40 hour-per-week job if you're going to consistently hit goal. Lots of nights until 8pm writing proposals, salesforce data entry, and planning the next day/week. Not much opportunity for upward mobility unless you want to move to a new market.

Explore other reviews about WM

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good schedule and benefits. Great company to move up in

Cons

Can get overwhelmingly busy depending on the sector you are in

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
1mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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