National Account Group (SBS) and Corporate IT - Principal Architect WM Employee Review

1.0
Dec 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Some hardworking professionals in individual contributor roles. Nationally recognized brand.

Cons

Terrible leadership and lack of professionalism. Deplorable ethical behavior from SVPs to middle management. Project sizing is woefully misguided and underfunded with leadership culture focused on "passing the buck", promising delivery of projects with completely unreasonable budgets (at times 25-33% of estimated sizing) and pinning critical large project delivery responsibilities on inexperienced recent college graduates. This consistent pattern of over-promise, under-deliver, and blame/firing has been occurring for decades. Systems are a complete mess, hundreds of systems that were half baked due to failed projects where leadership pinned blame on their subordinates while maintaining their position; usually due to this recurring cycle. Leadership focus on job security and fiefdoms, usually stacking their organization with personnel to give the perception of criticality. Sales driven culture where bonuses are consistently redistributed from other functional areas from SVPs to Sales.

Explore other reviews about WM

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Leadership wants you to succeed and move up in the company.

Cons

I cannot think of any. This is an amazing place to work.

avatar
WM Response
1d
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

avatar
WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
See reviews by: Helpful|Rating|Date|All