Driver - Truck Driver WM Employee Review

2.0
Jul 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Union insurance was great. Job security (sort of). Coworkers. Trucks were in decent shape. Free boots every so often and free PPE. Free uniforms (minus shorts, shorts you had to pay $5 for a pair).

Cons

Finish route at 1PM, sent to go help or chase misses which resulted in me punching out at 5-6PM. I was a one man satellite driver, and was always told that no one could help me if I fell behind on route. Route managers would help out the "favorites". Always felt like everyday was my last day because of the crazy rules they had. One mistake and you're gone (I didn't have a mistake, I found other employment). Leaf (yard waste) pick up on Saturdays a few times throughout the year. Constantly routes being shut down because not enough drivers (vacation, call offs, no one wants to work). Management would tell you one thing on Monday, and then Friday tell you to do the opposite so you never knew what was right or wrong. Whatever benefitted them. Too many managers that were just people in the office thinking they were in charge (ops specialist, etc.). Routes were HUGE (800-1400 house counts). ALL managers not familiar with DOT laws. Making you stay out past your allotted driving hours to get the route done. They said they were fighting for us to have an "exception" to the hours rule, but still didn't enforce it any ways. Hot summer months received 2 bottles of water out on route. Zero work/life balance (you could never schedule anything, even on Saturdays).

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WM Response
7y
Thank you for taking the time to submit a review. As you know, this industry can be demanding, but we also understand that work-life balance is important and love to hear recommendations on how to best provide a positive work experience. We are continually striving to ensure that our teams work together and that our management is providing the best leadership possible. Safety is a top priority at Waste Management and we are happy to hear you benefited from proper PPE that is available to our employees. We value your feedback and will use it moving forward as we continue to grow.

Explore other reviews about WM

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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