Long, long days - Route Manager WM Employee Review

1.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

There weren't many. The pay wasn't even good - if you broke it down to the hour, it was just depressing. There are quarterly bonuses, but they don't do much to remedy this. The other route managers were great and helpful but they were often stretched thin. Most of the drivers were hard workers and good guys.

Cons

At least a dozen hours a week wasted in meetings that could each be summed up in a good 3 minute email. Upper management gives orders but no clear directions or schedules. The equipment is outdated and unsafe and the drivers are miserable. Absolutely no work/life balance - you will be working at least 12 hours a day, at least 5 days a week. The amount of vacation is a joke, and the insurance is expensive for a national company. I was offered a better job with almost half the hours, if that tells you anything.

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WM Response
7y
Thank you for taking the time to submit your concerns. We understand this industry can be demanding and we appreciate your hard work and commitment to the team. We value your feedback and will take it into consideration as we continue to learn and grow as a company.

Explore other reviews about WM

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good schedule and benefits. Great company to move up in

Cons

Can get overwhelmingly busy depending on the sector you are in

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WM Response
1mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
1mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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