Oh boy where to begin...
-Incredibly mismanaged sales department as a whole, but especially on the Snapshot team
-There is no actual sales *management* in this department. There are people in charge who approve your paychecks and who occasionally may have a meeting with you, but there's no sales coaching, no strategies, no regular meetings or pipeline conversations etc. They seem to have no interest or ability to develop skills. I was there for over a year and I NEVER had a one-on-one with my leader. I never found out my conversation rates. When asked once if we could get that info, we were told (in a formal meeting environment) that we could "calculate our conversion rates ourselves" even though that's what Salesforce SHOULD do for us
-The commission payout for 100% to goal was SO uneven it was insulting and laughable. On this team if you hit 100% to goal you get paid $2k. But each team has a different monthly goal. Some teams need to only sell $5k and others have to sell $17k in order to hit 100%. There is NO difference in what you get paid if you sell TRIPLE another rep. If your market has a $17,000 goal you'll get paid the SAME as the rep who sold $5,000
-Leadership does not care about their sales reps at all. I have seen this happen myself and have had it happen to me, but MULTIPLE times we would approach our leaders about issues we were having that impact our abilities to do our jobs. Often these issues were technical and on WM's side to fix. When asked we would get shoulder shrugs and management would walk away. No urgency at all. These were things our goals DEPEND on and we would go MONTHS without resolutions and get a bunch of halfhearted answers. They do not care about our success. They just care about their OWN success. No training, no coaching, no REAL sales leadership here, just a bunch of people with some seniority who carry around laptops and call themselves leaders.
