Take care of your employees better - Sales Representative WM Employee Review

1.0
Jan 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Your colleagues become your family.

Cons

Waste Management has some pros and cons like any other company, though the cons weigh out the pros such as pay, career advancement, short staff, and perks. I have been with the company for about four years. The four years I have been with the company the pay increase has been terrible. Ten to fifteen cents a year, four years of loyalty doesn't mean anything to them. New employees are getting paid as much as I am which is BS! Now with the knowledge that I have about the company the years I have spent, I have applied to numerous positions with Waste Management yet they don't hire inside their own company and hire outside the company that literally does not know anything about trash business. You would think Waste Management would hire you in a heart beat because you are such an asset to them. The loyalty I have been with the company the knowledge that I have about every line of business of trash. Retention is a big thing. Not being able to keep our employees for various reasons is astonishing! That is Waste Management for you though. In order to fix the problem why not hear from the employees. What will make you keep them and stay with the company and be happy. Set a meeting with your employees, or even better send a survey so we can fill out about the company what you can work on to be better, to keep your employees and thrive as a company! One last thing theirs an event coming up, The Waste Management Phoenix Open. It is a great show but us employees (customer service reps) "a free pass" is out of the question when we work for the company that is hosting the event. The company rather take managers and supervisors to the event and forget about their CSR that are in the front lines taking care of the business and the customers. A Fortune 500 Company that purchase Advance Disposal in the East Coast for a whopping $3 billion cash cannot give "us" tickets to the event, but can give to other people that are not employees to go. I have put in my two weeks and will be going to another company that understands true value of there employees.

Explore other reviews about WM

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Leadership wants you to succeed and move up in the company.

Cons

I cannot think of any. This is an amazing place to work.

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WM Response
3w
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

1
avatar
WM Response
3mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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