1.0
Oct 1, 2021
Former employee, more than 1 year
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
Full time, decent pay but that's were the pros stop
Cons
Supervisors are clueless call center is unorganized they do shift bids but don't tell you that in the interview show meaning you can loss your shift and go to a closing shift or Saturday shift. All new higher get Morning shifts and they move the agents that have been there for a year or more to closing and or Saturday shifts there is little to know help in the chat they don't care about the customer all they care about is there #/handle times you have 6min to finish a call with a Cust cont place them on hold or it will can't twords your handle time if you don't meet there metrics by end of month its grounds for a wright up