The image doesn't match reality - Driver WM Employee Review

1.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits for new drivers without experience. Lots of hours with ot for people that don't have a life outside of work. Perfect work conditions for white males that identify on the right of politics without a family or life and don't like working with women or black people.

Cons

The only way to advance is to kiss butt and pretend like the GM is never wrong. Interviews are shams that are only done because they have to, the job is already filled before interviews ever happen. If you don't fort in with your politics they blackball you and you're never allowed to even mention the word union without the threat of being fired. Management try to pretend to have a family feel but it's all smoke and mirrors. Behind closed doors the truth comes out about the shady tactics used to manipulate workers. They come up with ways to make people quit by making their work life suck so they can say they didn't fire them, they manipulate employees to not file workman's comp claims, they have all kinds of schemes to use company resources for personal gain like funneling goods through corrupt venders or purchases of TV's and stuff that they say are broke but really go to their house. They use employees to work on their personal projects like welders building their personal trailers, mechanics working on their personal vehicles, having employees wash their personal vehicles and go to their house and cut their grass on the clock with the company mowers. Just all kinds of shady crap. They use the gas cards and green cards for personal expenses. The level of corruption is staggering. At my site they won't even hire the correct amount of managers because the few they have are in cahoots with each other and they're afraid an outside person would turn them in. They won't hire black people but then claim it's because they don't apply but behind closed doors they tell nonstop racist jokes and make racist comments. You can never get ahold of management either, they don't answer their phones, they're never in the office and when they are in the office it's because they have the mandatory meetings on the computer that last hours and they're unavailable during those times. Even when you do talk to them they hardly ever remember what you said so nothing gets done. They push the safety narrative a lot but in the same breath they tell everyone they're gonna be out of a job if they don't work faster. Even when employees are telling them that working faster is what leads them to make mistakes while driving and makes them unsafe. You're under constant video surveillance. There are cameras inside and outside of the trucks, they hire companies to follow you around doing video surveillance, and the managers follow you around hiding taking secret video. It's all very draconian. Things that they aren't legally allowed to make you do are volun-told. They say they need you to volunteer but if someone ask if they have to they tell you that you don't actually have a choice not to volunteer, hence volun-told.

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WM Response
3y
Thank you for taking the time to write about your experiences. Our people are key to our success, and we continue to make strides in providing the best work experience possible. We value all feedback and would love to hear recommendations on how to best provide a more positive work experience. We appreciate your commitment and the contributions you've made to our team.

Explore other reviews about WM

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Leadership wants you to succeed and move up in the company.

Cons

I cannot think of any. This is an amazing place to work.

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WM Response
5d
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Apr 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

to be honest no pros.

Cons

Working here was stressful, I was starting to deal with anxiety and panic attacks especially when dealing with my Supervisor who was awful since the moment he arrived. I'm one to always be respectful no matter what but at some point you loose respect and you can't allow anyone to disrespect doesn't matter if he's your boss. They fire the hard working people while keeping the ones that do more damage in the work place. Ones that could hurt other employees yet nothing was done while firing the good ones. The Manager that arrived before I was let go was even worst! I wasn't sure what I needed to let her know or not know because since day one when I communicated with her she just brushed me off and never got back to me about anything or she told me to take her off all the emails she was attached to. Then threaten me on an email if I didn't show up to work when I had requested a day off. I mean there's a lot more I can say about both of them. Now about HR... after I was let go I requested termination documents and personnel file in January I waited a month to do a follow up got the run arounds then I was told they were going to get back to me. I waited and did another follow up they ignored my email I did another follow up and got ignored again we are now in April still nothing.

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WM Response
2mo
Your experience matters to us and we are so glad you took the time to share it. We value all feedback and take it seriously because it helps us learn and improve. We’re sorry things haven’t felt right, and your feedback helps us understand where we need to do better. Our people are at the heart of everything we do, and we’re committed to growing as leaders and creating a workplace where everyone feels supported and valued.
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