One Word: Micromanagement - Customer Service Representative WM Employee Review

1.0
May 16, 2023
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any aside from getting pair every week.

Cons

Micromanagement , B2B calls, Can’t request Monday or Friday’s off. They treat employees like robots and kids. The pay is not worth the headache. No work life balance.

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WM Response
3y
Thank you for taking the time to write about your experiences. We’re sorry to hear you felt overworked at times. We appreciate your commitment and the contributions you made to our team. We continually strive to ensure that our management is providing the best leadership to our teams.

Explore other reviews about WM

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
2mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I honestly can't think of any good points about WM.

Cons

Lying management Low pay Lots of employees with nothing to do, then others doing all the work... great place for the lazy and unambitious Promotions based on tenure and apple polishing, not merit Out of touch c suite No ethics or integrity HR protects lying management at the expense of rank and file Lying management, again

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