Lacking commitment to People First - Anonymous employee WM Employee Review

4.0
Jan 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and vacation time. My teammates.

Cons

WM is more committed to its shareholders and less to its workforce. WM has neglected its workforce. Customer service is overworked and understaffed. The company can't hire more staff due to these shareholder commitments. The long wait times are making customers angry. There are no WM points to hand out, no recognition events and prizes like before and customer service week was in name only. Also, pay it lacking behind other companies with the same role.

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WM Response
2y
Thank you for your review. We are proud to be able to offer a comprehensive benefits package to all our eligible employees. We appreciate all feedback, as the key to our success is our people, and we continue to make strides in providing the best work experience possible.

Explore other reviews about WM

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for, amazing benefits and very understanding supervisors!!!

Cons

None so far. All is going great!!

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WM Response
2mo
Thank you for taking the time to share this! We’re so glad to hear that your experience here has been a good one. It’s feedback like yours that reminds us why creating a workplace where people feel respected, supported, and proud of what they do is so important. We're grateful to have you on the team.
1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I honestly can't think of any good points about WM.

Cons

Lying management Low pay Lots of employees with nothing to do, then others doing all the work... great place for the lazy and unambitious Promotions based on tenure and apple polishing, not merit Out of touch c suite No ethics or integrity HR protects lying management at the expense of rank and file Lying management, again

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