Decent Call Center Job - Applications Data Processor WTW Employee Review

3.0
Dec 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Great training and amazing people who work there. Company was easy going about down time. Boston deli inside for food options (you have to pay but food was good) competitive pay

Cons

Many seasonal/temporary employees, lay off season was dreadful. Despite making it through 2 seasons, company would not make our department employees full time/permanent to receive benefits. Learning the ins and outs of medicare was no joke

Explore other reviews about WTW

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Access to great clients and colleagues, very fair compensation and benefits

Cons

Leadership not equally committed to all areas of the business

3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

401k, Pension, Stock Options, Immediate colleagues very supportive and friendly, remote work.

Cons

An incompetent manager can destroy your desire to do the job, cross-departmental feuds impact daily productivity, work in silos, inadequate training systems, supporting departments are treated very poorly by those closest to clients.

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