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      Waste Connections

      Engaged Employer

      Waste Connections reviews

      EH - Customer Service Representative Waste Connections Employee Review

      2.0
      Sep 9, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was employment and some of the people were good.

      Cons

      The management ignored that some reps were not doing anything correct in order to increase their number of answered calls, and pushed the good reps to fix all the screwups and then reprimanded those good reps for not being able to rewrite contracts and completely rebuild accounts for the dishonest reps within the allotted call time frame average. This issue was brought to management attention multiple times and the good reps were told to try harder.

      avatar
      Waste Connections Response
      10mo
      Thank you for taking the time to leave this review. We don't want our employees to feel undervalued as we know how hard the entire team works to service the community. Waste Connections is an Equal Opportunity Employer and we value your review. Please share further feedback at Feedback@WasteConnections.com to give us an opportunity to listen and improve.

      Explore other reviews about Waste Connections

      5.0
      Jul 8, 2026
      Employee engagement intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Waste Connections truly knows how to take care of their employees! Management is great and super hands on. This type of culture is what you want to surround yourself with in a work environment.

      Cons

      There are no cons I have encountered.

      avatar
      Waste Connections Response
      2d
      Thank you for sharing your experience! We're very glad to hear that our culture and leadership have made such a positive impact during your internship. Providing a supportive environment where employees can grow and thrive is a top priority at Waste Connections. We appreciate your kind words and are grateful to have you on the team for the summer.
      1.0
      Jul 9, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many pros. Can’t think of any. People were nice at first but then they all got fired around me. Replaced countlessly.

      Cons

      If you are not part of “The Foot Hills” then you are already on your way out the door. This is a mafia within the company that lie to the cooperate level employees about wrecks, etc. if you aren’t part of the club and you tell cooperate the truth you get the boot.

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