employer cover photo
employer logo
employer logo

West Pharmaceutical Services

Engaged Employer

Review - Production Operator West Pharmaceutical Services Employee Review

2.0
May 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Colleagues were nice, long breaks.

Cons

Lack of communication between management and the floor staff. Ridiculously low wages.

avatar
West Pharmaceutical Services Response
8y
Thank you for sharing this feedback. It’s important for us to hear in order to create a work environment where employees feel they’re valued, treated fairly and respected. We are always looking to improve and this feedback will help us do that. We have sought feedback from employees and have identified areas for improvement that we are actively working on and are confident that this will positively impact on our employee’s experience.

Explore other reviews about West Pharmaceutical Services

5.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

• Interview process was personal, thoughtful, and conversational — I always felt like a human being, not an application. • Leadership and Talent Acquisition were transparent and respectful throughout. • The people here genuinely care about the work and one another. • Many employees have been with West for 15, 20, even 30+ years, which speaks volumes about culture and stability. • Work is meaningful — West designs and manufactures drug containment and delivery systems that help medications reach patients safely. • Onboarding has been organized and welcoming, with support at every step.

Cons

Systems and digital tools are in transition (which is normal for a growing organization).

1
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people at the individual contributor level 401k match is good (4% match + 3% NEC annually) ESPP with 15% discount, purchased quarterly

Cons

Difficult to progress your title and compensation Company seems to be shrinking their AZ presence Site management is misguided or missing, certainly not focused on employee retention Compensation is low Consistently losing great people and employees that eventually get fed up from working too much without a matching compensation

See reviews by: Helpful|Rating|Date|All