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West Pharmaceutical Services

Engaged Employer

Stay away - Production West Pharmaceutical Services Employee Review

1.0
Jan 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Ok pay and benefits. Nice location.

Cons

Ignorant managers. No real leadership. Used to be great company to work. Not any more, People leaving company in large numbers.

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West Pharmaceutical Services Response
7y
Team member satisfaction is very important to us, and it is concerning to hear your perception of our leadership team at West. However, we thank you for your input, as it is important to hear feedback in order to create a work environment where our team members feel they're valued, treated fairly and respected. Our management team is held accountable for high-performance and standards, and we feel our committed group of leaders is one of the many things that makes West so special. It is ingrained in our values and an expectation of our management to treat our team members fairly and with respect. I would encourage that if you don’t feel this is the way we are operating, please reach out to me directly via email at HollyEck@westpharma.com as I would be happy to learn more from you. We strongly encourage open communication and feedback within West, and always encourage our team members to speak with a member of Human Resources or leadership if they have any questions or concerns. Thank you again for your candid feedback. Holly Eck Director, HR

Explore other reviews about West Pharmaceutical Services

5.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

• Interview process was personal, thoughtful, and conversational — I always felt like a human being, not an application. • Leadership and Talent Acquisition were transparent and respectful throughout. • The people here genuinely care about the work and one another. • Many employees have been with West for 15, 20, even 30+ years, which speaks volumes about culture and stability. • Work is meaningful — West designs and manufactures drug containment and delivery systems that help medications reach patients safely. • Onboarding has been organized and welcoming, with support at every step.

Cons

Systems and digital tools are in transition (which is normal for a growing organization).

1
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people at the individual contributor level 401k match is good (4% match + 3% NEC annually) ESPP with 15% discount, purchased quarterly

Cons

Difficult to progress your title and compensation Company seems to be shrinking their AZ presence Site management is misguided or missing, certainly not focused on employee retention Compensation is low Consistently losing great people and employees that eventually get fed up from working too much without a matching compensation

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