Out of Touch CEO - Corporate Communications Specialist West Pharmaceutical Services Employee Review

Thank you for taking the time to post your review. We appreciate that the company has gone through a period of change in recent years, and while change is never easy, it’s critical to our long-term growth and continued success as a company. As an organization grows, it’s challenging for senior leadership to get to know all employees on a personal level. West currently has approximately 7,700 team members across our global network and we encourage open and honest feedback from our team members through a number of channels available to them. For example, we launched a company-wide employee engagement survey in 2017 and a number of new initiatives were implemented across our sites in direct response to the feedback received. Follow up pulse surveys have been issued to check in on our performance and ensure we continue to improve. It is disheartening to hear that you wish to leave West, however, one must be passionate about what they do each and every day, and if you are not, then you will be dissatisfied, and your work will suffer. In those cases, sometimes it is actually in the best interest for someone to leave a company. I would be very open to meeting with you to discuss your concerns and invite you to contact me directly. However, if you feel you would prefer to move on, then I respect your decision and wish you well in your job search. Annette F. Favorite Senior Vice President and Chief Human Resources Officer