employer cover photo
employer logo
employer logo

West Pharmaceutical Services

Engaged Employer

Toxic and Unprofessional Work Environment - Anonymous employee West Pharmaceutical Services Employee Review

1.0
Nov 8, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location - Building - Benefits is ok - not the best but not the worst - average

Cons

Ok to be unprofessional, ok to curse out your peers, ok to be inappropriate, ok to threaten, ok to mistreat others, ok to bad mouth your boss, ok to bully, ok to intimidate, ok to threaten….as long you produce and you are support by certain senior leadership, they will protect you and help you to cover it up. Sometimes they will even reward you – thinking no one will know!!! Lastly, The Compliance Hotline Is A Joke!

avatar
West Pharmaceutical Services Response
6y
Thank you for taking the time to post a review and provide your feedback. We are very disappointed to learn of your perception of West. West is committed to creating and maintaining a workplace and culture where all team members feel respected, are treated fairly and have an opportunity to excel. Bullying, intimidation or threatening behaviors are not acceptable nor tolerated at West. We strongly encourage any team member who feels this type of behavior is taking place to use any of the reporting avenues we provide, including reaching out to any member of leadership, Human Resources or the Compliance and Ethics Office directly to share their concerns. The Integrity Helpline is available to all team members, who can report their concerns anonymously if they choose. All cases of bullying and intimidation are taken extremely seriously and fully investigated with appropriate corrective actions taken. Alternatively, I would welcome a meeting with you to discuss your concerns. Please contact me directly to arrange a meeting. Regards, Susan Morris Chief Compliance Officer

Explore other reviews about West Pharmaceutical Services

5.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

• Interview process was personal, thoughtful, and conversational — I always felt like a human being, not an application. • Leadership and Talent Acquisition were transparent and respectful throughout. • The people here genuinely care about the work and one another. • Many employees have been with West for 15, 20, even 30+ years, which speaks volumes about culture and stability. • Work is meaningful — West designs and manufactures drug containment and delivery systems that help medications reach patients safely. • Onboarding has been organized and welcoming, with support at every step.

Cons

Systems and digital tools are in transition (which is normal for a growing organization).

1
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people at the individual contributor level 401k match is good (4% match + 3% NEC annually) ESPP with 15% discount, purchased quarterly

Cons

Difficult to progress your title and compensation Company seems to be shrinking their AZ presence Site management is misguided or missing, certainly not focused on employee retention Compensation is low Consistently losing great people and employees that eventually get fed up from working too much without a matching compensation

See reviews by: Helpful|Rating|Date|All