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      West Pharmaceutical Services

      Engaged Employer

      West Pharmaceutical Services reviews

      Horrible Leaders - Senior Analyst West Pharmaceutical Services Employee Review

      1.0
      Mar 6, 2020
      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are nice and have good ideas

      Cons

      Sr. Leadership only cares about themselves. The rules do not apply to them but they apply to you. They are so out of touch with the employee population and continue to think the employees are the problem not themselves. Favoritism is all that matters, leaders are two-faced, they ask for feedback and then get mad at you for your feedback. Sr leaders tell everyone how busy they are all the time and how they have no time to excuse their inability to pay attention to anything.

      avatar
      West Pharmaceutical Services Response
      6y
      Thank you for taking the time to share your feedback. We are disappointed to learn of your perception of management. Employee satisfaction is very important to us and our leadership team is held accountable for high-performance standards, including team member engagement. We strongly encourage any team member who feels this is not the way we are operating to immediately reach out to any member of leadership or Human Resources. to share their concerns. All team members also have access to the Integrity Helpline where they can report their concerns anonymously if they choose. Finally, we also promote two-way communication through a number of small and large group gatherings, to give team members the opportunity to ask questions or raise concerns to our Executive Leadership team. As a current team member, we encourage you to use these channels to share your feedback. If you would like to discuss your concerns further, please don’t hesitate to contact me directly. Annette Favorite Senior Vice President & Chief Human Resources Officer

      Explore other reviews about West Pharmaceutical Services

      5.0
      Nov 3, 2025
      Project specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Interview process was personal, thoughtful, and conversational — I always felt like a human being, not an application. • Leadership and Talent Acquisition were transparent and respectful throughout. • The people here genuinely care about the work and one another. • Many employees have been with West for 15, 20, even 30+ years, which speaks volumes about culture and stability. • Work is meaningful — West designs and manufactures drug containment and delivery systems that help medications reach patients safely. • Onboarding has been organized and welcoming, with support at every step.

      Cons

      Systems and digital tools are in transition (which is normal for a growing organization).

      1
      3.0
      May 29, 2026
      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people at the individual contributor level 401k match is good (4% match + 3% NEC annually) ESPP with 15% discount, purchased quarterly

      Cons

      Difficult to progress your title and compensation Company seems to be shrinking their AZ presence Site management is misguided or missing, certainly not focused on employee retention Compensation is low Consistently losing great people and employees that eventually get fed up from working too much without a matching compensation

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