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West Pharmaceutical Services

Engaged Employer

IT Work Environment at West Pharmaceutical Services - Principal Solution Architect West Pharmaceutical Services Employee Review

1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

US region - None at this point of time

Cons

Many... 1. Worked here for 12 years: One word – TOXIC, see details… 2. Very frustrating environment, no room for discussion or debate. 3. There is no such thing as ‘work life balance’ – totally messed up and anything less than 12 hours per day is unthinkable, weekends and holidays are optional. 4. Some leaders have the opinion that everybody working in the US region (or any other region outside India) is useless, overpaid and irrelevant. 5. Lastly, about human resources - they exist only in name and not in form.

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West Pharmaceutical Services Response
4y
Thank you for sharing your feedback about your work experience at West. West is committed to creating and maintaining a workplace where all team members feel respected, are treated fairly, and have an opportunity for professional growth and development. We have an inclusive culture, where all team members can bring their best selves to work and share their ideas and perspectives for productive debate. We’re also committed to providing a flexible work environment and, where possible, have established remote and hybrid workstyles that enable our team members to balance their responsibilities at work along with their needs outside of work. We encourage any team member who feels that their concerns aren’t being heard to reach out to their manager, HR, or our Compliance and Ethics Office. They can also use our Integrity Helpline, where they can report their concerns anonymously. Thanks again for taking the time to post your review. While we’re disappointed to learn of your feedback on the culture at West, we do thank you for your input, as it is important in creating a positive work environment.

Explore other reviews about West Pharmaceutical Services

5.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

• Interview process was personal, thoughtful, and conversational — I always felt like a human being, not an application. • Leadership and Talent Acquisition were transparent and respectful throughout. • The people here genuinely care about the work and one another. • Many employees have been with West for 15, 20, even 30+ years, which speaks volumes about culture and stability. • Work is meaningful — West designs and manufactures drug containment and delivery systems that help medications reach patients safely. • Onboarding has been organized and welcoming, with support at every step.

Cons

Systems and digital tools are in transition (which is normal for a growing organization).

1
3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people at the individual contributor level 401k match is good (4% match + 3% NEC annually) ESPP with 15% discount, purchased quarterly

Cons

Difficult to progress your title and compensation Company seems to be shrinking their AZ presence Site management is misguided or missing, certainly not focused on employee retention Compensation is low Consistently losing great people and employees that eventually get fed up from working too much without a matching compensation

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