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      West Pharmaceutical Services

      Engaged Employer

      West Pharmaceutical Services reviews

      Confusing Company Goals - Specialist West Pharmaceutical Services Employee Review

      2.0
      Apr 28, 2023
      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are supportive of one another and help each other out.

      Cons

      Was hired remote and most recently they decided if you are within 50 miles despite how long the actual commute they are changing their offer letter parameters to on-site 3 days a week. They are false advertising hybrid because of “culture” but did not ask employees what they wanted. They make decisions and do not clearly communicate to staff and it trickles out slowly with no formal communication or explanation. They ask for feedback so they can write nasty responses to the questions in a QA newsletter. They make changes to teams with no real overarching input from the team but pretend they care about input. They are going to run a lot of people out the door with the constant changes and lack of transparency for the culture they are building.

      avatar
      West Pharmaceutical Services Response
      3y
      We appreciate your concerns regarding returning to the office. As we continue our hybrid and flexible working environment, we understand that some team members may have concerns with the updated in-person and remote working policy. There are several positive benefits to our company and individuals when we bring our teams together in this work model: flexibility, collaboration, community, learning and professional development. In addition, we can continue to provide the highest level of service to our customers and the patients, we jointly serve. We encourage you to speak with your manager and/or your HR Partner to discuss your concerns or challenges in transitioning back to the office. We value your contributions, and our goal is to work with you to find a solution that works for both you and the company.

      Explore other reviews about West Pharmaceutical Services

      5.0
      Nov 3, 2025
      Project specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Interview process was personal, thoughtful, and conversational — I always felt like a human being, not an application. • Leadership and Talent Acquisition were transparent and respectful throughout. • The people here genuinely care about the work and one another. • Many employees have been with West for 15, 20, even 30+ years, which speaks volumes about culture and stability. • Work is meaningful — West designs and manufactures drug containment and delivery systems that help medications reach patients safely. • Onboarding has been organized and welcoming, with support at every step.

      Cons

      Systems and digital tools are in transition (which is normal for a growing organization).

      1
      3.0
      May 29, 2026
      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people at the individual contributor level 401k match is good (4% match + 3% NEC annually) ESPP with 15% discount, purchased quarterly

      Cons

      Difficult to progress your title and compensation Company seems to be shrinking their AZ presence Site management is misguided or missing, certainly not focused on employee retention Compensation is low Consistently losing great people and employees that eventually get fed up from working too much without a matching compensation

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