Great people lack of communication - Front Desk Agent Westgate Resorts Employee Review

3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

They have really nice incentives. 10% for walk ins and $10 if your name is mentioned in a review. They do work with your schedule which is a plus and you do meet all kinds of great people.

Cons

The communication is absolutely horrendous. The departments do not communicate with each other nor there team it is until last minute when we are notified. The resort itself is very dated which is not fair to the owners that pay a lot of money in maintenance fees.

Explore other reviews about Westgate Resorts

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady Job, Amazing people, good work environment

Cons

Workload can be high at times, and some processes could be more streamlined. Career advancement opportunities may vary depending on department needs.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to make good money

Cons

Management has favorites. Leadership beats a dead horse with a stick even though you’re supposed to be able to brush it off!

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