Westgate Resorts reviews

3.3

55% would recommend to a friend

(977 total reviews)
avatar

Jim Gissy

60% approve of CEO

45% positive business outlook

Westgate Resorts has an employee rating of 3.3 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Westgate Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

977 reviews
1.0
Nov 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The Pay (especially to here in Orlando)

Cons

Everything... The pay which is good even becomes bad when you work for the devil himself to get it. As a timeshare sales rep for Westgate it truly is like selling your soul to the devil on a daily basis. Trainers expect and train u to do whatever it takes just to sell & lying is just the beginning of it. Management lie to u and play psychological games with their reps daily just to get u amped to sale each day aka the morning "rah" meeting. & if you don't sale... It's definitely ur fault! And no one else's they embed in ur head that everyone and anyone can be "sold" that walk through the doors. Which is not true, along with tons of other lies! If u need quick money, fine work here. Do so at your own risk, & know what your are getting yourself into. I learned a lot here in my 2mos of employment but at the price I had to pay, it was not worth it. This place is beyond WRONG, it's apart of the evil that exists in this world!!!

5.0
Dec 18, 2017
Recommend
CEO approval
Business Outlook

Pros

I loved being part of a great atmosphere full of funny, caring, passionate, inspiring, strong, positive managers. I was so broken when I began there, when I left on layoff, what an amazing person it helped me become by inspirational managers!

Cons

The only problem I could see was just other sales reps having drama or taking things too personal, which means they obviously need to change professions, sales is for tough skinned people, especially in Timeshares!

1.0
Jun 30, 2015

Mind Games

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful location- Park City Friendly coworkers Discounted travel perks That is about it for the pros

Cons

Poor Management: no leadership skills amongst ant of the managers. Never have support or guidance on anything. Very Little to No Communication:Must be able to do everything on the fly and not let this phase you. Nobody is on the same page between sales and support team from the operations side of the resort. Dirty Politics: managers are out for themselves and yell at sales reps but are never there to support them and try to turn people against other coworkers for their benefits. Also, sleeping with employees and then reprimanding other employees for favoritism but not punishing who they are sleeping with when they no call, no show and refuse tours. No career potential, even if you work super hard. No appreciation for hard workers, you actually seem to get punished and they look for reasons why you shouldn't be promoted and make you feel like crap. No set training (Park City location) for sales support team: very frustrating when you first start to have to learn everything on your own and be expected to just know everything War between sales and marketing every day. VERY UNDERPAID for sales reps and sales support. Only three sales reps actually make good money. The rest of the sales reps live off a draw ($1000/mo net) but they take your draw out of your sales so you make no money and they make money off of you.

Viewing 1 - 3 of 977 Reviews

Glassdoor has 1,033 Westgate Resorts reviews submitted anonymously by Westgate Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Westgate Resorts is right for you.