Incompetent Management - Truck Driver White Cap Employee Review

1.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Incompetent management brought over from lowest, now we all see why they were eager to let M.Stafford go. No Real World experience in the Cobstruction industry, He succeeded in turning White Cap & our location from bring the most respected supply store inti a run if the mill "Walgreens" type of storefront!! All morale has Been lost, I personally know of 3 sales guys and 5 guys from the truckers to the warehouse actively looking to jump ship. He let me go on a fabricated write up. I was written up in mid December for supposedly breaking a rule in October and subsequently let go in January for that rule I was accused of breaking that neither him nor his flunkie could show me what the actual rile was that i broke in the drivers handbook nor in the company handbook and we had just finished catching up on our training videos because of the merger, over 40hiyrs of videos and I've got a photographic memory, the rule I was accused of breaking wasn't in any of the company training & safety guides or videos, but he fired me for that. And then I find out that I'm replaced by a class A driver, I didn't have my class A yet. It wasn't required when I was hired and coincidentally, when he found out in the beginning of December, a week later I was written up for something I supposedly did in October and fired me in January, and replace me with a class a driver and from my understanding the whole driver fleet now all have class A licenses, doesn't thst sound a little fisher? Also, they won't give me copies of my personal records that they legally have top, I've left over 2 dozen messages and phone calls with no response, that's the type of unprofessionalosm you can expect if you get hired on, i wish you luck .

Cons

Read above & stay away from mike stafford and his stretchy jeans and his ginger pet

Explore other reviews about White Cap

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team. Good work life balance

Cons

Can be overworked at times

1
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You can sell to almost every construction trade

Cons

You are sold a total false bill of sale when it comes to being an account manager here. The DSM's will tell you that you about their top reps and what they make and that you can make more money that you ever imagined here. In reality all of the successful to middle tier reps all have been at White Cap for years and came out on the road with an existing book of business. Account managers who came in through the ASP program rarely succeed and there is probably a 60-70% turnover rate for these new AM's. The guaranteed pay period is totally unrealistic for a sales rep to get on their feet to make enough money to live let alone build a true book of business. The accounts that they give you are total bs. Internally there is an insane amount of competition as there is about 60 account managers in the NY Metro/NJ/CT region which is insane. The area is also flooded with outside competition that offers most of what we stock at a significantly lower markup making it almost impossible for you to compete with unless you get an account to tell you where you have to be to get the sale. The training is totally garbage as there are so many workflows and contacts that are never disclosed to you within the company and this does not even factor in the amount of time you will have to spend asking for contacts at certain manufacturers that we sell (no idea why there is no database for this). Your inside sales team doesnt care about being responsive or actually creating the order correctly so you spend a ton of time just doing your own orders vs prospecting and getting new business. Stock in branches is always inaccurate and the items that you need to look for always has the most obscure names. It truly is luck of the draw but if any sales person leaves dont expect that the DSM's will assign you any of those accounts without an AM. Older salesmen get priority even though they have more than enough accounts and arent truly spending the time with those accounts that they should be.

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