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Williams-Sonoma, Inc.

Engaged Employer

Tired and Unmotivated - Senior Marketing Manager Williams-Sonoma, Inc. Employee Review

3.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

I've been with one of the brands for over 5 years, with three different positions that have taught me a lot. I've been promoted each time I moved. The company sets you up for great career experience, and you will grow a lot, but they have known pattern of running lean and wearing people out. Discounts and sample sales are fantastic.

Cons

Biggest issues: wasting time on investment review prep for our ungrateful CEO, so much so that we rarely have time for real marketing, and overall bad culture. This isn't a happy company and the PTO is terrible. They made a big fuss about Divirsity and then didn't give off MLK, they also claimed to do a competitive audit of benefits but did not factor in that we live in SF where most company benefits exceed the average standard. This is not a place for frills of any sort. People who have been here longer say Laura Alber is to blame for the culture.

Explore other reviews about Williams-Sonoma, Inc.

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Smart, talented, and supportive colleagues who are enjoyable to work with. - Strong management team that provides clear direction and is invested in their team's success. - Excellent employee discount across the WSI brands. - Collaborative culture with opportunities to learn from experienced teammates. - Well-known portfolio of brands with exposure to a variety of businesses and marketing initiatives.

Cons

- Base salaries could be more competitive, particularly given the cost of living in SF.

2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, the immediate benefits and 40% discount

Cons

Benefits and discounts don’t pay the bulldog. The attendance structure is unbending and controlling. You must log in EXACTLY at 9:00 am, not a minute before or a minute after, log out EXACTLY at noon for lunch and log back in 30 minutes later. Not 29, not 31. And log out EXACTLY at 5 pm. Failure to do this you will get a warning. 2nd day of training I got called out for logging in early. EARLY. Told it could be grounds for termination. You get a 2-3 min bathroom break outside of the two measly 15 min breaks. If you take 5 minutes, command post will call to find out what’s going on. I don’t know how they think they can get away with monitoring your bathroom use. Then, for $15 per hour, you get to sit with your butt glued to your chair for 7.5 hours listening to angry customers all day. They expect you to handle 40-50 calls per day with 10 min max on each call. That’s 6 every hour, 10 minutes each. So the phone is ringing off the hook. All for $15 per hour and the privilege of working for Williams Sonoma. Run. You can do better.

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