employer cover photo
employer logo
employer logo

Williams-Sonoma, Inc.

Engaged Employer

Bad culture and low morale - need leadership change! - Anonymous employee Williams-Sonoma, Inc. Employee Review

2.0
Jan 14, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company for those looking for entry/low level positions as a means to grow your career. There are lots of positions available across brands and they are generally open to people moving around. Good employee discount and sample sales.

Cons

I honestly believe Williams Sonoma could be a great company to work for if there was a complete overhaul of the executives. Laura Alber and Sandra Stangl are simply not executives that inspire people to do their best. Laura, as well as the other brand VPs, have instituted a culture of fear. Everyone is scared to speak up or give a real opinion to them. Middle and upper management will say yes to anything they ask for, never challenging or offering up alternative ideas. Business is stagnant because we do the same things over and over and over. Business decisions are made completely reactionary to hourly sales reads. No one has time to put quality thought and effort into projects because we're always playing catch up. I have seen countless people passed up for promotions because they aren't in the "in crowd". Most people are not promoted based on the quality of your work, but whether you go to happy hour with your boss and play the politic game. Compensation is below all of the other major retailers in SF/Bay Area. The company is so cheap THERE ARE NO OFFICE SUPPLIES. People seriously bring their own paper and pens. It is pathetic. Laura and Sandra are given multi-million dollar bonuses at the same time HR tells us there is no budget to backfill open positions. In summary: you will be overworked, under-compensated and experience extremely low morale working here. If anyone from the board is reading this, change is needed -- please!

Explore other reviews about Williams-Sonoma, Inc.

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- Smart, talented, and supportive colleagues who are enjoyable to work with. - Strong management team that provides clear direction and is invested in their team's success. - Excellent employee discount across the WSI brands. - Collaborative culture with opportunities to learn from experienced teammates. - Well-known portfolio of brands with exposure to a variety of businesses and marketing initiatives.

Cons

- Base salaries could be more competitive, particularly given the cost of living in SF.

2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, the immediate benefits and 40% discount

Cons

Benefits and discounts don’t pay the bulldog. The attendance structure is unbending and controlling. You must log in EXACTLY at 9:00 am, not a minute before or a minute after, log out EXACTLY at noon for lunch and log back in 30 minutes later. Not 29, not 31. And log out EXACTLY at 5 pm. Failure to do this you will get a warning. 2nd day of training I got called out for logging in early. EARLY. Told it could be grounds for termination. You get a 2-3 min bathroom break outside of the two measly 15 min breaks. If you take 5 minutes, command post will call to find out what’s going on. I don’t know how they think they can get away with monitoring your bathroom use. Then, for $15 per hour, you get to sit with your butt glued to your chair for 7.5 hours listening to angry customers all day. They expect you to handle 40-50 calls per day with 10 min max on each call. That’s 6 every hour, 10 minutes each. So the phone is ringing off the hook. All for $15 per hour and the privilege of working for Williams Sonoma. Run. You can do better.

1
See reviews by: Helpful|Rating|Date|All