Unfortunately management doesn’t recognize the hard work of all team members. Working with dementia residents can be rewarding but is almost always challenging at any given time of day. Lakeside Is understaffed most of the time, call offs are rampant. I suspect this is due to poor morale rather than true illness. What’s worse is management & administration rarely pitch in to help. They do not embrace the concept of servant leadership. They say staff:resident ratios meet regulatory requirements but the reality is it’s unsafe for residents & staff with injuries happening frequently. Probably not a place I will stay long term even though they pay me well.
