Great culture with a dark side - Anonymous employee WillowTree Employee Review

3.0
Jun 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great work perks, including: a new MacBook, official company happy hours every Friday, amazing company-hosted holiday / summer parties, weekly lunch-and-learn lunches, comprehensive healthcare options - Positive energy and passion to create top mobile / digital products that everyone can be proud of. The brands, clients, and products that WillowTree works with are truly amazing - Amazing diversity, with regards to openness to LBGTQ community and levels of formal education - Most days will be truly enjoyable and engaging

Cons

- Inconsistent experiences across departments between development, QA, PM, UX, Business, Admin teams - all depending on who is leading that team - Genuine fear of losing job is common every day, as colleagues are let go silently left and right. Often the way to find out is either through whispers from the grapevine or by discovering that a colleague is no longer available to message via slack. No official word is shared. Former colleagues who are let go frequently site being blindsided, with no explicit feedback or opportunity to improve "poor performance." Being seen with former colleagues sheds a negative light on yourself, so meetings and hangouts with former colleagues are conducted quietly and out of sight. - Not extremely diverse, with regards to race & gender

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WillowTree Response
9y
Appreciate the positive comments about the energy, passion and products we build here. Thank you also for the comments on inconsistent experiences, especially around people leaving. Nothing is harder than making the decision to ask someone to leave WillowTree, and while at times there may be disagreements around that decision, there should never be a feeling that someone was blindsided and not given an opportunity to address the issues, and we will redouble our efforts in this regard. I should point out that it is very rare that someone is asked to leave WillowTree, and we have redoubled our efforts to make sure that it is never a surprise (unless it is a clear violation of company policies). In terms of communication, in the rare event we do let someone go, to protect his or her privacy, it’s often just not possible (nor the right thing to do) to explain to the company at large what happened other than the team member is no longer here.

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Pros

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Cons

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3.0
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Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

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