WillowTree Raleigh reviews

3.8

94% would recommend to a friend

(3 total reviews)
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Tobias A. Dengel

92% approve of CEO

Reviews by job title

3 reviews
4.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

While effectively becoming the digital solutions branch for Telus International, WillowTree continues to invest in the cutting edge of technology as it leans into AI. There is a vision for voice interfaces as the future and the company is trying to position itself as a leader in the AI space.

Cons

Starting at the end of covid and working through acquisition, layoffs and reorgs, alongside of the emergence of AI there were tons of changes over the (almost) 4 years I was there. Like so many agencies going through the same things I feel like this is a company and culture in transition, not quite sure where they will land.

4.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

WillowTree is an incredibly inclusive company to work for. The projects we work on are incredible and provide value to millions of people around the world. The pay is in line with the standards, the benefits are great, and most importantly they TRULY value your work-life balance.

Cons

The only con I have for this is how Remote employees are treated. Often remote employees are overlooked for any engagement with the company. The company has shifted to a mindset of "Hybrid" but the President himself has admittedly despised the very idea of remote. The company tries to offset this by having WFA groups to connect with remote employees, but the big problem isn't the connection, it's the disconnect. In my tenure here, being remote, I've been moved around to new projects more frequently than my on-site counterparts. "Remote" to WillowTree is merely a bandaid for gushing wounds. They have recently taken to flat out no longer hiring remote employees only in egregious circumstances. I guess the thought is "Remote Employees are Lazy" despite me having demonstratable proof to the counter.

1.0
Jul 29, 2021
Recommend
CEO approval
Business Outlook

Pros

My team was wonderful. World class, high energy, succeeded at every project thrown our way. I love the social impact projects. Offices are awesome (but shouldn’t take away from remote work).

Cons

Ran into many non inclusive situations. Even when HR was brought in they indicated that the issues were not led by bias intentions and that the lack of inclusion was simply an illusion. Leadership always preached “ownership” but when you owned a project and executed differently than they would expect, they would let you hear it and put a lot of blame on you. I was out sick for a few days and my manager texted me everyday asking me to pick up the slack and we needed to have a serious conversation about my career when I recovered (I was in the ER). HR and management constantly preaches that feedback is crucial and valued. However, whenever I (or any colleagues) would bring feedback up it would be discredited immediately. If feedback was brought to me, I would have zero chance to respond to it. I was discriminated against multiple times by my manager. I often would do the work/projects my manager would sign up for but then “delegate” away. My manager was new to management in the past year and was really poor at it but given their tenure they were more respected than myself. This company also discriminates anyone who doesn’t get the COVID vaccine. I saw several team members get discriminated for this and their managers would claim all of a sudden their “performance” was deteriorating…when in fact they were a top producer or worker on their team. Pay is extremely low here! Way below market standard. The company is way far behind on remote work. They don’t allow remote work full time for any employees. This shows a lack of ability to keep up with their own competition and employee needs. Several managers were ruthless toward their project teams and I saw several employees get let go and the managers would laugh about it to me or talk so lowly of the employee, thinking I would find it humorous too. One of my team members was told they weren’t being promoted simply because they didn’t “look” like a manager and weren’t the best dressed in Zoom calls…ouch! Overall, this company needs a leadership overhaul and more inclusive leaders…while also needing to improve pay and remote work.

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WillowTree Response
4y
As rare as it is, it's painful to see someone have the experience described here at WillowTree. The thought of anyone laughing if someone has to be let go (which by the way is an extraordinarily rare event) is completely foreign to anything I have witnessed here. There are two critiques made in this post that we stand behind: most of our teams will be coming back into the office on a hybrid basis when the numbers support that (and I would note that is based on internal feedback and team member demand for hybrid as the preferred work environment), and we are urging our team members to be vaccinated if they are able to be. - Tobias

Glassdoor has 529 WillowTree reviews submitted anonymously by WillowTree employees. Read employee reviews and ratings on Glassdoor to decide if WillowTree is right for you.