Is WillowTree a good company to work for?

WillowTree has an overall rating of 2.7 out of 5, based on over 529 reviews left anonymously by employees. This rating has increased by 10% over the last 12 months. 31% of employees would recommend working at WillowTree to a friend and 25% have a positive outlook for the business. The best reviews about WillowTree have been left by employees working as Product Designer , Project Manager and Software Test Engineer .

Does WillowTree pay their employees well?

According to anonymously submitted Glassdoor reviews, WillowTree employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at WillowTree. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at WillowTree?

31% of WillowTree employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WillowTree 3.3 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at WillowTree?

Software Engineer (70) , Senior Software Engineer (30) , Software Test Engineer (22) , Platform Software Engineer (14) , Project Manager (13) , Product Designer (12) , Staff Software Engineer (12) , Growth Manager (9) , Program Director (7) , Software Engineer(Internship) (7) , Designer (6) , Platform Engineer (6) , Intern (5) , Internal Operations (5) , Platform Software Test Engineer (5)

What are the pros of working at WillowTree according to real employee reviews?

"People are great and always able to help anytime." ((in 94 reviews)); "The culture is great; the core values are taken seriously and are well thought out." ((in 55 reviews)); "Benefits are great" ((in 32 reviews)); "Everyone at WillowTree is friendly and helpful!" ((in 30 reviews)); "I think the core values that were initially established are still a strong basis for us to hold ourselves and each other accountable as well." ((in 27 reviews))

What are the cons of working at WillowTree according to real employee reviews?

"layoffs happened 6 months after aquisition from Telus International (TI)" ((in 36 reviews)); "Pay is low for the industry." ((in 17 reviews)); "My salary was 30k under the market, but during my interview, I was sold on the idea that WillowTree is a best" ((in 7 reviews)); "Although management has taken strides recently to improve this situation, it's still tough to work in the Durham office when the entire leadership team" ((in 5 reviews)); "aggressive postings and gives managers who lack strong communication and listening skills the tools to avoid face" ((in 5 reviews))

What are employees saying about WillowTree layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WillowTree layoffs and their outlook for job security at WillowTree in 2026.

What are the top reviewed WillowTree locations?

Charlottesville , Durham , Columbus , Raleigh , Boston , Harrisonburg , Virginia Beach , Washington , Charlotte , Austin , Baltimore , Cambridge , Wrentham , Zion Crossroads

WillowTree reviews

Above average for the US, mediocre otherwise - Anonymous employee WillowTree Employee Review

3.0

Apr 7, 2019

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management places incredible amounts of trust in employees I've never been shown so much respect at any other job "Lower" level employees are encouraged to speak up and share their opinions, and are actually listened to Yearly Diversity and Inclusion survey (and results are acted upon) Promotions seem to actually be merit/performance based Yearly disclosure of gender pay gaps Average starting PTO (16 days) Extremely well-stocked kitchen Everyone (*everyone*) gets a top-of-the-line MacBook Pro to use for work One fully-paid conference (of your choosing) a year Interns are paid incredibly well (as in a substantial % of starting salary) 3D printer available for use Employee-run happy hour once a month "Innovation Hour" every week so you can work on personal projects (and "Innovation Day" once a quarter). Tuition reimbursement Nap pods! Wellness room with semi-regular yoga classes Discounted membership to local gym(s) Two free lunches every week Weekly or bi-weekly meetings with your long term mentor to catch up on how things are going, see what can be done to make things better Employees are encouraged to set and work towards goals, be they personal or career related. Management actually listens to feedback and you can often see the results of them acting on it

Cons

Overwhelming majority of leadership is white and male (I don't dislike any of them, nor do I think any of them are doing a poor job) Sick time and vacation time come out of the same pool 401k match is pretty low Follows industry-standard practice of "the law says we don't have you pay you overtime even if you work 80 hours a week" A small number of employees are overworked Actions sometimes contradict core values, usually in small ways, sometimes in significant ways

WillowTree Response

7y

Thank you for the thoughtful feedback. Definitely take the 401K matching to heart -- right now we match at 50% up to 6% contributions, but will work on doing better. Stay tuned. Would love additional feedback on dental as that is covered 100%. PTO is a harder one as we are in a client-facing business, but will look at how we can expand over time. The reason we combine sick and vacation time is actually based on employee feedback years ago that folks wanted more autonomy and trust to manage vacation vs. sick time. In terms of team members being over-worked, we try very very hard to avoid that especially over extended periods of time -- we fully understand burnout leads to lower quality work and ultimately departure. Would love some specific feedback to me (TD) on projects where this is an endemic problem, or via our open suggestion box or Ask Me Anything. Also, would love direct feedback on where we are contradicting our core values, as that is something we'd want to address immediately. Thx for the thoughts, and the many positive pieces of feedback as well -- always striving to make this the best place to work in Virginia and North Carolina!

Explore other reviews about WillowTree

5.0

May 29, 2025

Software engineer(internship)

Recommend

CEO approval

Business Outlook

Pros

Great opportunity, take hirevue seriously

Cons

No cons, love this internship

3.0

May 29, 2026

Senior product lead

Recommend

CEO approval

Business Outlook

Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

2

See reviews by: Helpful|Rating|Date|All

WillowTree

Above average for the US, mediocre otherwise - Anonymous employee WillowTree Employee Review

Explore other reviews about WillowTree

WillowTree reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

WillowTree reviews FAQs