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WillowTree

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WillowTree reviews

A Big Agency - Anonymous employee WillowTree Employee Review

3.0
Jul 15, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start or wrap up a career. You will learn a lot and probably be relatively happy as long as you aren’t terribly ambitious to change anything too much. The company is having a great year and outside of covid, growth has been strong.

Cons

They talk a big game, but this is not a “big” technology operation and they cannot compete with those players on opportunity nor benefits/rewards. They say they only hire A players and that’s likely true, but in my experience they use that line to convince you to join and then the rewards are not aligned. Benefits seem to be inline with competitors. Salaries for people who have been with the company for a few years seem to be average or lower than what you can get elsewhere. We are coming up on two years since the company has given everyone a real (not cost of living) raise. Most people including the VP team seem to be box checkers and people maintaining the status quo than people who can change anything. They follow the process and defer to c-level for decisions. The VP team doesn’t seem to be getting coaching to one day sit at the c-level or trusted to make decisions having significant impact. I’ve witnessed c-level and other execs ghosting people and never replying when they reach out. The executive team seems to be reactionary. They’ll tell you when you’re doing something wrong, but never praise you for doing something great. They swoop in and don’t even get the facts before telling you that you are wrong. There’s also a lot of “telephone” via Slack with weird politics going on between offices.

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WillowTree Response
5y
Thanks for taking the time to write this review. Sorry you have not been having a great experience in terms of being able to make the changes you'd like to see. Our intent is certainly to empower the VP / Branch Leadership team -- would love to hear examples where we are falling short so we can address -- please send me an email or swing by weekly office hours. I agree it's absolutely critical that we have a strong and empowered VP team. In terms of comp increases, please understand we took the decision to do zero layoffs during COVID, when we lost 25% of our business in Q1 2020. That was a financial hit, but our commitment was to retain and support our team first. Things have improved rapidly in 2021 and we are on path to give (a) bonuses to those (have already paid many out) to those who took temporary salary reductions in 2020 and (b) meaningful raises which have already rolled out for several teams. Best Tobias

Explore other reviews about WillowTree

5.0
May 29, 2025
Software engineer(internship)
Recommend
CEO approval
Business Outlook

Pros

Great opportunity, take hirevue seriously

Cons

No cons, love this internship

3.0
May 29, 2026
Senior product lead
Recommend
CEO approval
Business Outlook

Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

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