Possibly the best place I've ever worked - Platform Software Engineer WillowTree Employee Review

5.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

* Everyone I work with is supportive, positive, funny, and easy to get along with. Management listens to their employees, and actually changes their decisions based on feedback. * Upper management is the most honest and transparent upper management I've ever seen. As an individual contributor, you have a good idea of how the company is doing, even the parts where it struggles. They don't share everything, of course (I don't see how you could effectively run a company while sharing absolutely everything), but all essential information is there. * Pay is very competitive. * Management cares very much about work/life balance. Working overtime does happen occasionally, but it is considered a last resort, and is quite rare (maybe once or twice a year).

Cons

Your experience as an employee is a substantially shaped by the clients you work with. If you are assigned a good client, it will be great. If your client is a hot mess, well, it can be a struggle. It is part of WT's shtick to improve the processes of its clients, so it almost always gets better. But when you're in the part where it hasn't gotten better yet, it's sometimes not much fun.

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WillowTree Response
4y
Thank you for the thoughtful review! And yes sometimes client engagement in particular start a bit complicated as we learn to work with each other -- the key is we are continuously making progress to improve. If you are not seeing that in certain cases please ping your managers, or feel free to let me know directly... Thx! - Tobias

Explore other reviews about WillowTree

5.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity, take hirevue seriously

Cons

No cons, love this internship

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

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