I've found work'topia - User Experience Strategist WillowTree Employee Review

5.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

People * I feel completely trusted and supported by the people here; my coworkers are bright and talented. If I ever feel stuck, or if I want to bounce an idea around, I am surrounded by curious and engaging coworkers. It's a great feeling knowing that people here have my back. Interesting Work * The work here is - to be honest - just so interesting. I wake up each morning excited to work on my projects, which span all sorts of industries and subject matter. I could work on an edgy healthcare solution, a video-streaming media app, or a live event app. There are always new, user-centered puzzles to be solved. * Additionally, WillowTree sets a budget each year for research and development to make sure the company is tackling new and innovative technologies. It's exciting knowing that our talents will grow each year and won't get stale in a deadline-driven cycle. Professional Development * There are rarely closed doors here; if there's a new tool or a better way of doing things, people are genuinely interested in hearing about it. I feel empowered to take my work in the direction it needs. * As a benefit, each employee can attend a relevant conference each year, supported by the company! Promotions * As there is generally little overhead here, hard work is directly noticed. The organization here is flat by design, which lets coworkers directly interact with each other. If someone is working hard, people pay attention.

Cons

I spend too much money on coffee, as we're right next to gourmet coffee shops

Explore other reviews about WillowTree

5.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great opportunity, take hirevue seriously

Cons

No cons, love this internship

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of really nice, and smart people who are very collaborative and excited to share their knowledge. This is not a prestigious place to work, so I was a bit surprised by just how smart and competent people are at WillowTree or TELUS Digital, whatever our name is. The offices are great and the office culture is ridiculously good. Huge shoutout to the employees (it's def not upper management) who go out of their way to make the office culture great. Depending on what project you're on, it can be a pretty chill place to work. If you're early in your career and need experience, the variety of projects makes this a genuinely good opportunity.

Cons

The biggest con is the compensation. It's so terrible, and far below the industry standard that I don't really see how anyone could stay here long term. They don't give raises, no one is getting promotions. There's also quite a lot of restructuring going on, and very poor communication about it. Which is par for the course in the tech industry at this point, but worth noting. It feels relatively stable for now, but I really have trouble seeing how their tech services division is going to survive as AI decreases the cost to build software. Plus, tech services as part of TELUS Digital doesn't really make any sense long term. It's a contact center business with a bunch of people that randomly make expensive mobile apps? It seems to be making enough money for now to keep going, but I feel like that could change any moment.

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