Corp staff - Universal Banker Wings Credit Union Employee Review

1.0
Dec 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Ok products for the members / customers

Cons

Managers in the branch and in the corporate location treat staff poorly and take credit for all the hard work the frontline staff do. Amazing how poorly the frontline staff is treated in this org. It has to be a cultural issue at the top with how bad the managers are with taking credit for everything good and passing blame to the frontline staff. Compensation for the front gets cut every year by making it harder to get bonus pay.

avatar
Wings Credit Union Response
2y
Thank you for taking the time to write a review. Regarding the concern you referenced about pay, in 2023 we actually increased base pay beyond our regular merit increase for our retail staff/front line employees and we continue to offer a bonus plan in addition to an annual incentive plan. We appreciate all feedback as it helps us ensure our culture stays strong as Wings continues to grow and change. We would love to understand more about the concerns you mentioned. Please consider reaching out to a HR Business Partner to discuss.

Explore other reviews about Wings Credit Union

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and people at all levels

Cons

Divisions of labor felt too specialized

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I love the members i serve. My job is worth it because I enjoy the member facing aspect. I enjoy my day to day. Wings itself is a great company to work for and our benefits are amazing.

Cons

In my branch unfortunately there is favoritsm. The work comardary isnt there for me. Walking on eggshells on people's emotions, people arguing, following rules only at times when others think it makes sense vs all the time creating inconsistency.

See reviews by: Helpful|Rating|Date|All