Great, but not the cup of tea for everyone - KYC Analyst Wise Employee Review

4.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Awesome medical benefits, tight knit work culture, indepence to make your own decisions and path, yearly travel for all positions, free lunch and office foods, dog friendly, great office location with lots of after work life, super work life balance. If you can handle a bit of chaos and misorganization, you will really thrive here, especially if you are a young professional or just out of school.

Cons

Because of the "autonomous teams" concept, there is a lot of inconsistency between teams on internal processes.. "well, that's how that team does it, but we do it THIS way", it provides an inconsistent experience for customers and employees. There is a pay cap after a certain amount of time working here. You are not rewarded for side projects or extra responsibilities, you will get paid the same as another person on your team with zero side projects. The pay is lower than the market average. There is absolutely no overarching framework for handling performance or team issues. There is no office wide QA system or preformance methods, basically youre at the mercy of what the leads determine is important for your team. There are no checks on how leads operate and it feels like there is no one to go to with those concerns. People get fired, and people get afraid. There is no way to know what steps were taken to make that firing decision because it can vary so wildly from lead to lead. I understand that it's a "right to work" state, but there should be some foundation laid down by HR, something like a verbal warning, written warning, improvement plan, then firing if all else fails unless it is some UNFORGIVABLE offense.

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
2mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
3.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

Cons

Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

8
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Wise Response
2mo
Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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