Work Your behind off for this company, and they'll still make you feel undervalued - Anonymous employee Wise Employee Review

1.0
Apr 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent benefits; some stability being a publicly traded company

Cons

As a UK based company, the US is looked at like a poop stain on their market operations. The favoritism is UNREAL and they don't value their employees who have put in a ton of hard work and long hours to keep operations going. Instead they'll hire in people externally, all making way more money than employees who have been there for years doing the same exact job, then refuse to promote you. They'll put you on a PIP to try and force you to quit, despite not having set metrics required to meet. Mid and upper management is atrocious. The Americas offices are the only ones required to go in 3 days a week and there's not enough desks for everyone. They moved in office lunches to Friday's so they only have to pay for 1/4 of the amount. Growth potential is limited/nonexistent because most of the senior level roles still sit in London/Tallinn, and they de-value internal employees and don't consider them for these types of roles. Americas teams are over worked and underpaid and every time this concern is raised, it's met with "they just don't understand" or "they need to prioritize their day better." Their business operations are a mess externally as well. Tons of partner remediation going on, not to mention the founders regulatory issues. They push employees to use a card that has 0 FDIC insurance, payroll is consistently messed up, turn over rate in CS ATX alone is 91%, and they just laid off their entire Tampa office of 400+ people whom found out by a sign on the door saying the office was closed. The company has a great mission but awful execution.

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Wise Response
1y
Thank you for sharing your feedback. You've voiced a number of concerns which we would encourage you to speak to your Lead about. If you don't feel comfortable doing this, you can always speak confidentially with your local People Advisor who can provide any support you may need. We have a strong infrastructure in place to drive a culture of high performance at Wise, to support a fair and equitable performance management process for all Wisers. We aim to treat every Wiser with fairness and respect as we manage these processes. Wise is and has always been committed to promoting a supportive work environment where our employees are able to thrive.

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
2mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
3.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission-Driven Work: Wise’s mission of "money without borders" aligned perfectly with my personal values. I was genuinely excited to go to work every day, tackle challenges, and track our progress toward that goal. Exceptional Peer Group: The hiring bar is high; you’ll work with smart, diverse, and genuinely interesting people from all backgrounds. Cutting-Edge Product: Working on the Wise Platform is a great technical experience. As an Implementation Manager, you get excellent visibility and access to the Product and Engineering teams. Top-Tier Documentation: Internal enablement and documentation are highly organized, making it easy to self-serve and find answers quickly.

Cons

Lack of Transparency in Management: I received no negative feedback during my probation period, only to be placed on a PIP two weeks after it ended. The feedback loop is non-existent; instead of real-time coaching, minor oversights are "saved up" to justify disciplinary action. Poor Feedback Quality: The PIP I received felt AI-generated, filled with corporate jargon and lacking substantive examples of performance failure. It felt like a formality rather than a genuine attempt at development. Toxic Management Culture: There is a palpable sense of micromanagement and "back-stabbing" within certain leadership circles. The environment shifted from collaborative to manipulative, with a noticeable lack of directness and honesty. Growth Hurdles: The Sales team appears to be struggling to close deals, which impacts the overall momentum of the department.

8
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Wise Response
2mo
Thank you for taking the time to write a review. You raised a number of concerns and I hope you were able to discuss these before you left. If you’d be comfortable to share more details, we’d really appreciate it. Please drop us an email at employerbrand@wise.com.
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