Can be better - Customer Support Wise Employee Review

3.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Can move from one team to another that you are interested in

Cons

Managers have too much power that can ruin you if they don’t like you

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Wise Response
9mo
Thank you for taking the time to share your feedback with us, we really appreciate it. If you’d like to share any further feedback on your experience, please drop us an email to employerbrand@wise.com.

Explore other reviews about Wise

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible review pay lots of feedback

Cons

repetitive long hours can be frustrating no sponsorship for visa

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Wise Response
2mo
Thank you for taking the time to write a review. We’re pleased to hear that you appreciate the flexibility, benefits and culture. We hope you continue enjoying your experience at Wise.
1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good PTO, and friendly Wisers.

Cons

Management is totally micromanagement, and the People team does not advocate for employees; they appear present only in name. If I were in Kristo’s position, I would conduct a thorough top-to-bottom review of the entire HR department of U.S., and replace all of them. If over 70% of the Austin team would never recommend this workplace, it is a significant warning sign that needs to be addressed.

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