Pros
Compensation. However, it is really canceled out by the way they treat you. It does not matter what someone pays you if they treat you like they could care less.
Cons
The upper management is young and I do not think they have any previous experience. Upper management has NO compassion for people. Their turn over rate has to be very high due to the way they treat people. I have experience as a national sales trainer and have been through 5 training classes with pharmaceutical companies and I can tell you for sure their training could not have been much worse. They expect you to remember the different types of patients you will be following up on and the appropriate questions to ask the patient. In addition, they want you to ask a patient a question and be typing their response at the same time. That may come with some time and muscle memory, but not on day 5 of the job!! There is not a list of the questions you need to ask the patient anywhere in writing, which is one of the most important things you need. Then they get upset because you forgot to ask one of twenty questions. I never did figure that one out. Obviously, the questions will vary depending on what the type of problem the patient has as well. You cannot go by previous call notes because a lot of the documentation they are looking for during training is not there. Management will sit behind you, not beside you, and listen to the first calls you make. You would presume you would practice with someone in your training class, but you do not. I felt like they just wanted to give me a hard time.
