Supportive management, but poor work-life balance - Retail Sales Designer Wren Kitchens Employee Review

4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

* Sales are rewarded with commission after you exceed the threshold, you then get a bonus based on delivery * Great team of designers * Management team actively want you to succeed * Great structure to improve your own performance and sales * Freedom to run your appointments within reason (guidelines to how things are done are there but with good reason)

Cons

* Work life balance is poor, weekend time off is incredibly limited, bank holidays and public holidays are all marked as red zones * Targets are set incredibly high * Thresholds are high and in quiet times incredibly hard to hit

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Wren Kitchens Response
1mo
Hello, thank you for taking the time to leave us such a detailed review, we really value the feedback. It's great to hear that there are many positives within your role, and with your management team and colleagues, and that you feel encouraged to develop and succeed. We're pleased to hear that you value the structure, support and earning potential. We also appreciate your comments regarding work-life balance, scheduling and targets. We understand that weekend work and retail hours can be challenging, and we appreciate your perspective on maintaining a balanced schedule. Feedback like yours is important in helping us continue reviewing the experience of both designers and managers across the business. Thank you again for taking the time to share your perspective, and we wish you continued success in your role within Wren.

Explore other reviews about Wren Kitchens

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Wren Kitchens for about a year now, and my experience has been nothing but positive. The company continues to grow and expand, which creates great opportunities to learn new things and develop professionally. The environment is very collaborative and supportive. There’s a great balance of autonomy in your role while still having the support of teammates and management when needed. My manager has been especially great at providing coaching, guidance, and encouragement that has helped me continue to grow in my role. The benefits are also very competitive, and I really appreciate that there are multiple options available so you can choose the plans that best suit your lifestyle and needs. The PTO offering is competitive as well, which makes it easier to maintain a healthy work-life balance. Overall, it’s been a rewarding experience working for a company that values development, teamwork, and continued growth.

Cons

None that I can think of!

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Wren Kitchens Response
3mo
Hello, thank you for taking the time to leave such a thorough and thoughtful review of your experience with Wren! It's so great to hear that your time with the company has been so positive and that you've found the environment supportive and full of opportunities to grow. We're also pleased to hear that the benefits and PTO offerings have helped to support a healthy work-life balance. It's especially encouraging to hear that the support and coaching from your management team have helped you develop in your role. Thank you again for your feedback and for being part of the Wren team, we wish you success in your role!
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

None - the company was run out of the UK HQ and had no real marketing function

Cons

Many and they filed for Chapter 7 bankruptcy in August 2026

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